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Return policy
Return policy
We operate a 14-day return policy, which means you have 14 days after receiving your item to request a return.
Délais de livraison
Votre commande est préparée et expédiée sous 24 à 48h. Le délai moyen de livraison est de 7 à 14 jours ouvrés, avec un numéro de suivi. Ce délai nous permet de vous offrir un prix imbattable tout en maintenant un service de qualité.
Standard Delivery
Free for all orders.
Delivery address
It is the customer's responsibility to provide a complete and accurate delivery address. In the event of an error or incomplete address, FeMi Pets cannot be held responsible for any delay or non-delivery.
VIP Delivery
The VIP delivery option includes insurance to cover loss or theft of the package during transport. In the event of an incident, a reshipment or refund may be offered after the case has been reviewed.